Signature Hospitality and Facility Management
At SHBS, service is our passion. Through past working experiences, we have developed a deeper understanding of customers’ needs and why they want value for money. With the trend of the global economy and itscrises, people value money and will always want to pay the right price for the service they are enjoying than pay more than they receive.
Our service management team is well equipped and has in-depth field experiences, networks and expertise in assisting you with your hospitality needs. With a need for quality service, we are dedicated in what we do and deliver on time. We assist you to optimize your time and release you from the daily stress associated with such activities.
Our service portfolio consists of:
- Idea and concept developments
- Feasibility reports
- Set-up and Pre-Opening Operational Assistance
- Operational Procedures and Service Manuals
- Business Development and Marketing Solutions
- Recruitment and training
- Corporate Travel and Accommodation Management (local & international)
- Facility Management
SHBS Management Team has both international and foreign hotel management experiences and education. As part of their working experiences, they have built a great network and locally. Your interest is our interest. We work with you each and every step of the project. As much as we involve you, we also relieve you of the daily stress and gives you option to decide how much you want to be involved.
Signature Events Planning and Management
Planning an event whether it is organizing for a conference, seminar or trade show involves many hours and varying degrees of skillsets to get the job done successfully. Attempting to put together an event without the necessary skills, time and resources can cause the total cost of your event to go over-budget. Hiring a professional event planner will leave you with peace of mind knowing that the event will be highly organized and well run.
At SHBS, we believe that corporate events can be used as an incremental contribution to your company’s image. Therefore every detail in the planning and execution of the event is very important. Hence, planning your events is very important to us. With a rich background in the MICE (Meeting, Incentive, Conferencing and Exhibitions) industry, our team is well equipped to make your event successful. Our Service Consultants for Events, Jemima Odonkor and KeturahOsabutey have supervised and handled high profile corporate events for the Government of Ghana, Ministries, International Bodies, Diplomatic Missions, Banks and other corporate organisations. Our team is very detail oriented and lives by our to-do lists in providing you with the best and easier way of organizing your event. It can be as simple as sourcing for exclusive suppliers, thru to full event planning, exclusive meetings, or elaborate receptions; our services match to our clients’ expectations. We have a great network system with a pool of professional event vendors and service providers to make your event successful.
We are committed to meeting the needs of clients who wants a unique and well-organized function. As your planning partners, we make your event planning enjoyable and fun experience
Some services we offer for event planning includes, but are not limited to, the following:
- Event Planning, Marketing and Support Services
- Corporate and Private Events
- Meetings, Conferences and Exhibitions
- Parties and Shows
- Awards or Recognition Ceremonies
- Total Wedding Planning (A-Z)
At SHBS, interchanging ideas and concepts to create an ideal event is our signature results.
Signature Administrative & Management Support
Recognizing the cost involved with having full time administrative staff within small and medium sized companies, SHBS developed a solution by assisting such companies with their administrative needs. This does not only reduce cost, relieves operators but also increase company growth and profitability.
SHBS currently acts as a virtual office to both foreign and local investors/organizations who want to be relieved of the stress involved in daily administrative work and also reduce overhead expenses while getting their work done professionally.
We assist clients with the following:
- General Administrative and Secretarial Support
- Business Presentation and Pitching
- Project Support
- Document Management
- Itinerary Management and Appointment Scheduling
- Feasibility Reports and Proposal Writing
- Marketing Solutions and New Business Developments
- Email and communication Management
- Order taking and Invoicing
- Graphic Designing : Call cards, Logos, flyers, banners etc
Signature Recruitment, Education & Training
Signature Recruitments, Education and Training concentrates more on the hospitality industry but not limited to the industry. Our aim is to provide our clients with skilled workers, train service staff to fully understand the dynamic nature of the industry and guests expectations. At SHBS, we believe that customers’ satisfaction has direct effects on client’s retention and sales. Also, satisfied employees deliver efficient services. Efficient services leads to repeated guests and hence, profitability.
Our training programs cover customer care, sales and business development, hospitality, occupational safety and hygiene. We also have management training programs in leadership, transformational and diversity management. The training programs are also customized to suit the clients’/ facility’s needs. Our resourceful trainers are well experienced and groomed to train your staff in order to give proficient services to your guests.
We also advice and assist students who wants to study abroad. All our Directors have the opportunity to study abroad and therefore have equipped themselves with the necessities and procedures involved. With a database base of skilled hospitality professionals, we partner with our clients in the recruitment of their staffs.